The Vail Racquet Club is always looking for the right people! If you feel you’re a perfect fit for the Vail Racquet Club please let us know!  Join our fun and energetic team in beautiful East Vail, Colorado.

The Vail Racquet Club Mountain Resort is currently seeking:

Reservations & Wholesale Relationship Manager:

Manage all aspects of the Reservations Process. Supervise & lead in making and checking reservations. Establish guidelines and training procedures for Agents. This includes working closely with the Front Office Manager .

Manage all wholesale relationships to ensure maximum exposure, rate parity, and property representation i.e. written description, photos, policies etc.

Candidate should have prior hotel experience preferably in both front desk operations and reservations. Knowledge of the Vail Valley is helpful.

The role is a full-time, hourly position and may be scheduled as either Monday – Friday (8-5) or Tuesday – Saturday (8-5) depending on needs/desires. Must be able to work either schedule and overtime when necessary.

Working knowledge of Excel and other Microsoft products a must. PMS is Visual One, Agilysys.

*Benefits include: 401k, health care, ski pass, health club membership and a possibility of housing*.

Job Type: Full-time

Email your resume:  wendy@vrcmr.com

Front Desk Position:

The Front Desk Agent is responsible for day to day running of the front desk. This includes:

  • Maintaining a courteous disposition during the everyday interaction with Short-Term renters, Long-Term renters, Club members and Home Owners, as well as the general public.
  • Opening and closing the Vail Racquet Club at specified hours of operation and ensuring the club is locked and safe for the night.
  • Running all the necessary reports and performing all tasks on the daily AM/PM check list.
  • Performing the nightly audit successfully and making the daily drop into the safe.
  • Making reservations (via phone and email)
  • Recognizing that customers and their satisfaction are our primary reasons for being here.
  • Performing check-in and check-out with our Short Term rental guests.
  • Handles complaints in an expeditious, courteous, professional manner and refers dissatisfied customers to a Manager if need be.
  • Works with and assists co-workers at the front desk. Being a team player.
  • Sustain close communication with Housekeeping in regards to any changes in reports for that day; room moves, late departures, special requests, etc.
  • Greeting and bidding farewell to the guests entering and leaving the club with a pleasant demeanor.

This position is a great opportunity to advance within the Vail Racquet Club as well as the hospitality industry.  If you are a fun, energetic, team player and want to join our small team here in East Vail please send your resume to:  jobs@vrcmr.com

Part-time certified massage therapists

Morning and evening shifts available. Highly competitive pay, health club membership included.
Email:  craig@vrcmr.com

Housekeeper:

If you have Housekeeping experience we’d love to hear from you.  Please email us your resume:  housekeeping@vailracquetclub.com